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About us

It takes a diverse team of dedicated employees to help lead the transition to a lower-carbon energy future for B.C. As the province’s largest provider of critical energy services, we’re putting more than 100 years of knowledge and expertise into creating a better future for British Columbians.

1.3 million
customers
135
BC communities
58
First Nations communities

BC’s energy transition

We can achieve a lower-carbon energy future by driving forward with innovative solutions like delivering renewable and low-carbon gases1 to our customers and offering new, innovative energy technologies to B.C. homes and businesses. In B.C.’s Southern Interior, we serve more than 190,000 customers with electricity. These actions support our Clean Growth Pathway to 2050 strategy, the CleanBC Roadmap to 2030 and the United Nations Sustainable Development Goals.

By working together with our customers, community groups, Indigenous communities, government and industry we continue to make progress towards helping reduce our customers’ overall greenhouse gas emissions.

Corporate information

We deliver safe, reliable and affordable natural gas, electricity and Renewable Natural Gas2 to customers across the province. Our more than 2,700 employees proudly serve almost 1.3 million customers in 135 B.C. communities, and 58 First Nations communities across 150 Traditional Territories.

Learn more about our service areas, facilities, safety measures, environmental policy and leadership team.

Corporate information

1 FortisBC uses the term renewable and low-carbon gas to refer collectively to the low-carbon gases or fuels that the utility can acquire under the Greenhouse Gas Reduction (Clean Energy) Regulation, which are: Renewable Natural Gas (also called RNG or biomethane), hydrogen, synthesis gas (from wood waste) and lignin. FortisBC’s renewable and low-carbon gas portfolio currently includes only Renewable Natural Gas. Other gases and fuels may be added to the program over time. Depending on their source, all of these gases have differing levels of lifecycle carbon intensity. However, all of these gases are low carbon when compared to the lifecycle carbon intensity of conventional natural gas. The current burner tip emission factor of RNG is 0.27 grams of carbon dioxide equivalent per megajoule of energy (gCO2e/MJ) and the current renewable and low-carbon gas portfolio lifecycle emissions for stationary combustion are -22 gCO2e/MJ. This is below B.C.’s low carbon threshold for lifecycle carbon intensity of 30.8 gCO2e/MJ as set out in the 2024 Greenhouse Gas Reduction Regulation amendments

2 Renewable Natural Gas (also called RNG or biomethane) is produced in a different manner than conventional natural gas. It is derived from biogas, which is produced from decomposing organic waste from landfills, agricultural waste and wastewater from treatment facilities. The biogas is captured and cleaned to create RNG. When RNG is added to North America’s natural gas system, it mixes with conventional natural gas. This means we’re unable to direct RNG to a specific customer. But the more RNG is added to the gas system, the less conventional natural gas is needed, thereby reducing the use of fossil fuels and overall greenhouse gas emissions.